我优求知网职场中你需要知道的英语技能
和你的人际圈里保持联系。这是提升软技能并保持人际关系的好办法。下面是整理的职场中你需要知道的英语技能，希望能够帮助到大家。
1. Written Communication Skills书面沟通技能
Effective verbal communication skills are practically a necessity with any type of job. Youll speak with customers, clients, coworkers, and your employer. The ability to express yourself in a clear, concise manner is key to getting your thoughts across and lessening the likelihood of miscommunication.
任何工作都需要口头的沟通，我们需要和客户，同事还有领导进行口头交谈。准确清晰地表达出自己的想法才能避免误解。
But you need more than verbal communication skills to get the job done. Some positions also require excellent writing skills for drafting emails, memos, and reports. Youll need strong written skills to get your points across on paper and communicate your message with clarity. In addition, technology plays a big role in business with many companies taking their brand online. If you can demonstrate good written skills and produce error-free copy, there could be opportunities to assist the marketing team with blog posting, article writing, and social media marketing.
但要把工作做好需要的不仅是口头沟通能力。某些职位还要求出色的书面表达能力，比如写邮件、报告及内部通知。要把自己的观点清晰地通过书面的形式传递出去需要技巧。这项技能尤其适用于公司的网上推广，通过在网上推出优秀的博文可以有效促进营销团队的社交媒体推广活动。
2. Time-Management Skills时间管理技能
To make it in a fast-paced environment, you need superior time management skills, and depending on the nature of your job, you might constantly deal with a pile of work and tight deadlines. If you cant prioritize, youll fall behind and slow down productivity for the entire office. Employers value someone who has the ability to multitask and work quickly, but efficiently. Your employer cant afford for you to spend too much time on a single task.
在快节奏的社会，有效的管理时间是职场必备技能。尤其当你面临堆积如山的工作任务，还要赶交期的时候，如果你不会优先安排工作，将会拖延整体的进度。领导喜欢那些能高效快速地完成任务的员工，他们可没足够的时间让你在一项简单的任务上耗太久。
3. Tolerance for High Stress Situations抗压能力
It doesnt matter where you work or what you do, just about every job has its stressful periods. When the going gets tough, the last thing employers need is someone who crumbles under pressure. Rather, theyre looking for someone who can perform under harsh conditions without jeopardizing the quality of their work. This doesnt mean you should stick with a job that tests your patience or affects your health in a negative way — your job isnt supposed to drive you insane — but theres value in demonstrating mental strength to tackle and deal with occasional stressful elements of your job without missing a beat.
无论你做什么，在哪里工作，都会面临不同程度的压力。有些员工受到丁点儿压力就几近崩溃，这是最让用人单位头疼的。那些在艰难情况下仍能保证工作质量的员工才是他们的最爱。但承受压力不代表你就要死扛着一份让你筋疲力尽、身体亏空的工作，直至将自己逼疯，而是说要有足够的精力来处理工作中可能会遇到的压力。
4. Creative Thinking思维创新能力
公司要不断发展，需要不断与同行竞争并跟上客户的需求。在思想革新方面公司领导往往是领头人，但是他们同样鼓励员工的思维创新。如果你思维活跃，且愿做领头兵，把你的想法和大家一起分享，很可能你会成为团队不可缺少的一部分，也提高了升职的几率。
A company has to evolve from time to time to keep up with their competition and to give customers what they need and want. Company heads generally take the lead in generating new ideas, but they often welcome suggestions from their staff. If youre a creative thinker who isnt afraid to take the initiative and share your ideas and solutions, youll become an integral part of the team and contribute to the companys growth. Some of your suggestions could be ideas your superiors never considered. A creative mind paves the way for a position with greater responsibility.
职场英语：十大技能敲定第一份工作
The number of jobs available for graduates is predicted to rise by 10.2%, according to a survey by the Association of Graduate Recruiters. Good news for students – but when you come to apply for your first job after university, are you sure youll have the relevant skills for the post?
据“毕业生招聘协会”的调研预测，今年英国毕业生的职位会增加10.2%。这是众多毕业生的福音——可是，当你申请大学毕业后的第一份工作时，你确定自己拥有招聘广告上列出来的所有相关技能么?
Leaving it until youre sitting in front of a blank computer screen trying to write your CV for a graduate job may well be too late to assess the qualities youve got to offer.
如果拖到坐在电脑前开始为申请工作整理简历时候，再去考虑技能问题，就太晚啦。
"From day one students should see the start of university as the start of their working life," says Dan Hawes, co-founder of the Graduate Recruitment Bureau. "Think of the skills you need to have when you finish university in three or four years time and then work backwards, so youre hoarding skills each year."
“从第一天开始，学生就该把大学的开始看做职业生涯的开始，”毕业生招聘局的联合创办人丹·霍斯讲道。“想想自己未来三四年中大学毕业时需要的技能，然后倒推回来，这样每年就都在贮藏技能。”
Gemma Pirnie, founder of Your New Crew, says: "When I left university I was completely unprepared for what the grad market would throw at me. I thought having a 2:1 from a good university and having a bit of (irrelevant) work experience would see me land a job no problem – not the case."
“为您招聘”公司的创始人杰玛·皮尔纳讲道：“当年我离开大学的时候，对于接下来要面对的毕业生市场，没有任何概念。我以为能以过半的成绩从一个好大学毕业，有些(不相关的)工作经验，就能毫无悬念地找到工作——其实不然。”
Obviously the skills you need will depend on the job you apply for, but there are some things that graduate recruiters are looking for that you can start thinking about now.
显然，你会用到的技能由所申请的工作决定，但是，招聘人员想要应聘者拥有的有些技能，你现在就可以开始考虑了。
Business sense
商业理念
"Candidates who start their own societies, organise their university ball or start their own T-shirt-making business while at uni tend to have a good grasp of how a business makes money," says Cary Curtis, managing director of Give-a-grad-a-go.“
应聘者中，凡是大学期间自己开过社团，组织过舞会或者做过T恤衫生意的，都会对如何做生意赚钱有更多了解，”“创意毕业生招聘”的管理主任卡里·柯蒂斯讲道。
An understanding of business is one of the main skills that students underestimate, according to a 2013 Guardian survey. Less than 10% of students thought it was a vital skill, compared to nearly 50% of employers.
据2013年《卫报》调研报道，商业理念是常被学生低估的技能之一。不到10%的学生认为这是项重要的技能，而招聘者中认为如此的有50%。
"You dont need to be the next Mark Zuckerberg," says Curtis, "but having a good idea of how a business runs and the challenges involved are really useful skills to take into a company."
“你不必成为下一个马克·扎克伯格，” 柯蒂斯讲道，“但是知道怎样经营一个生意，了解其中的挑战，对公司而言是非常有用的。”
Get global
全球化理念
"More and more employers are wanting graduates to have a global mindset, which means understanding different cultures and how industries work across borders," says Stephen Isherwood, chief executive of the Association of Graduate Recruiters.
“越来越多的雇主希望毕业生有‘全球化的理念’——了解不同的文化，以及工业产业如何跨国运作，” “毕业生招聘协会”的首席执行官斯蒂芬·伊舍伍德讲道。
Isherwood recommends that students make the most of time at uni to meet people from around the world, consider study abroad schemes like Erasmus, and says that speaking another language shows that a grad has a "better cultural understanding".
伊舍伍德建议学生们多花时间和来自世界各地的人交流，考虑伊拉斯莫国外交流学习项目，会从中受益很多。伊舍伍德也讲道，会讲一门外语(课程)也体现出毕业生有“更好的文化理解能力”。
A language
会讲一门外语
"If you speak another language then make sure its clearly displayed on your CV," says Curtis. "We really like bilingual candidates as they usually interview really well. But quite often their CV doesnt do them justice. Business fluent French looks much better than just French A-level at grade A as it offers a company more."
“如果你会讲外语，记得在简历上清楚地标明，” 柯蒂斯讲道，“我们真的很喜欢会双语的应聘者，因为他们通常面试表现都很棒。但是很多时候他们的简历都没有为他们争取到机会。‘流利的商务法语’看起来比只是‘法语初级考试A等’更有吸引力，因为这能给公司带来更多。”
Be careful though. "If you havent had much practice with your languages make sure you scrub up before sending out a CV that implies you can hold your own.
"但是要特别注意。“如果你没有怎样练习过这门语言，确保在你发出简历之前把这项你还需加强的语言技能去掉。”
A squeaky clean digital footprint
完美的个人网络档案
"Start building a digital footprint of relevance to what you want to do," says Smith. "Employers, just like everyone else, will look on the internet as a first port of call."
“把你计划做的事情在网上记录下来，”史密斯讲道。“雇主和其他人一样，考核你的时候会先去网站上搜集信息。”
That might mean setting up a LinkedIn profile, starting your own blog or website, joining Twitter, and generally making sure youre careful about what goes online connected to you.
你可以在“领英”网站建立自己的档案，开通个人博客或网站，加入推特，同时要大致注意网上可查的和你相关的信息。
Chris Smith, chief executive of Opinio Group recruiters, says: "If the only thing employers can find is you with traffic cones on your head on Facebook then youre in trouble."
“观点群体”招聘方的首席执行官克里斯·史密斯讲道：“如果雇主在网上能找到的唯一关于你的信息，是你脸谱网上头戴交通锥标的搞怪照片，那么你完了。”
Office etiquette
办公室礼仪
Knowing how to fit into an office will come in handy for many graduate jobs, so its a good idea to look for opportunities to spend time in one while youre still a student.
知道怎样融入办公室环境对毕业生找工作很有用。所以当学生的时候，找机会去办公室体验下，是个不错的主意。
Hawes says: "What some graduates might not have is the office know-how, maybe theyve never worked in an office before so everythings new, whether its answering the phone or the way you dress or address people, the things like that – office etiquette."
霍斯说道：“很多毕业生可能不知道在办公室应该怎样做事，也许他们从没在这样的环境工作过，所以一切都是陌生的，无论是接电话、穿着还是称呼别人都属于办公室礼仪。
How to make a good cuppa
怎样泡杯好茶
Sam Espensen, managing director of Conversation Creation, says: "One of the skills that has stood me in great stead is making great tea and coffee. I once had a grad refuse to make my team drinks because it suggested he was below the rest of us – needless to say he didnt last long.
“创造对话”的管理主任山姆 ·埃斯佩森讲道：“我在办公室站稳脚跟的技能之一就是会准备很棒的茶和咖啡。曾经有毕业生拒绝给我的团队准备饮品，因为他自己认为这样显得低人一等——毫无疑问，他当然没能在办公室呆太久。”
"We all make tea in my team and the person who brings me a cup of tea unprompted is likely to be my hero for the day."
“我们团队的成员都会泡茶，而那个自发帮我端上一杯茶的人，就是我那天的福星。”
Sussing out the culture of a workplace (whether they all make tea for each other, for example) is really important when you come to look for work.
当你准备参加工作时，留心办公室的文化(比如他们是否会帮别人泡茶)是非常重要的。
Good with computers
擅长电脑
"Hard skills in programming and software development for us are really valuable," says Hawes. Curtis adds that being highly numerate and having good analytical skills is increasingly important.
“编程和软件开发的硬性技能是我们很看重的，” 霍斯讲道。柯蒂斯补充讲道，优秀的计算和分析能力正日益变得重要起来。
But even if youre not applying for a job in a tech company, being digitally savvy is still really important.
即使你不是申请科技公司的职位，精通数码产品仍是非常重要的。
"All employers expect graduates to be computer literate," says Isherwood. "Generally just being aware of the digital age is important. That doesnt mean having programming skills, but understanding that instant messaging and conference calls are common in the business world and having basic IT skills like working with spreadsheets and documents."
“所有的雇主都期望毕业生精通电脑，” 伊舍伍德讲道。“总的来讲，重要的是认识到现在是数码时代。这并不意味着要会编程，但是知道即时通讯和电话会议是商业中很常见的，要会使用诸如电子表格和文档等基本的电脑操作技能 。
Teamwork
团队合作
If youve been thinking of joining a uni sports team but havent quite found the motivation, heres another reason to join: it could help you get a job. Smith says: "What shows better that someone can be part of a team than the fact theyve spent the past two years playing for a team.
"如果你在考虑加入学校运动队却还没找到动力，这就是个理由：它可以帮你找到工作。史密斯讲道：“至于证实个人的团队精神，还有什么比过去两年在团队里打比赛这一事实更有说服力呢。”
Being able to work with other people is a key skill employers are looking for and youll need to prove its something you have had experience of beyond your course.
能和他人很好地合作是雇主们寻找的重要技能之一，你要能证明自己课外有过这方面的经历。
"When talking about teamwork dont use university examples," says Isherwood. "At uni the teams are chosen for you, so its much more impressive to speak about sport or involvement with a society."
“讲道团队合作的时候，不要用学校里的例子，” 伊舍伍德讲道。“在学校，团队是为你选好的，所以讲讲在运动队或者社会活动中的例子，会给人留下更深的印象。”
Talking to people
与人交流
Getting confident talking to people is useful for building up your contacts. Pirnie says: "Attend industry meet ups. This will help you both with articulating your interests and with interview techniques as youll quickly become comfortable talking to new people.
"能够自信地和别人交流对于建立关系网是很有用的。皮尔尼讲道：“参加工业界的聚会。这会帮你更清晰地表达自己的兴趣，与此同时能够自在地和陌生人交谈也是很有用的面试技能。
Smith recommends going to exhibitions and conventions in your chosen field. He says: "There are small business conventions going on all over the country. Go to them, meet people, ask some questions. And if youre not sure yet quite what you want to do, all the more reason to get out there and investigate."
史密斯推荐大家去参加自己所在领域的展览和会议。他讲道：“全国各地都有小型的商业会议。去参加这类会议，结识陌生人，问些问题。如果你还不太确定自己想做什么，就更有理由参与其中去发现啦。”
Positive attitude
积极的态度
If youre still at uni, its worth thinking about how you can build up all these skills. But if youre in your final year and havent ticked them all, dont worry. "Employers often say that they hire for attitude and train for skill," says Hawes. So whatever experience youve got to your name, a positive attitude is still the most important thing you can bring to your first job.
如果你还在大学，很值得好好考虑下自己可以怎样培养这些技能。但如果你已经是大四最后一年却还没掌握全部技能， 也不要担心。“雇主们总会讲他们会选择态度，然后培养技能，” 霍斯讲道。所以，无论你有什么技能，积极的态度仍是决定你第一份工作的最重要因素。
A few more things to consider
你还可以考虑这些
A driving licence:
驾照:
"A driving licence certainly isnt the prerequisite that it used to be," says Curtis, but if you havent yet learnt to drive its still worth trying before you leave uni. Smith says: "It can be important. Also, it speaks volumes if you cant drive. The first thing I think is – why not? It hints at laziness."
“驾照当然不会是雇佣新人的前提了，” 柯蒂斯讲道，但是如果你还没学过开车，有必要在离开大学之前开始这一计划了。史密斯讲道：“这点也可以变得重要。而且，如果你不会开车，其实可以体现一点。首先我想到的是——为什么不会呢?这暗示你很懒呢。”
You can pick up skills in unlikely places:
你会在自己想都想不到的地方学到技能:
Espensens father ran a cottage industry making model planes, and when she was a student she "reluctantly" helped out, packing the kits and posting them out. At the time she had no idea that the knowledge she built up would come in handy – but she ended up working doing the PR for the Bomber Command Memorial and realised how useful it was.
埃斯佩森的爸爸管理着制作飞机模型的家庭手工业。当她还是学生的时候，她很“勉强地”帮忙，打包装备，再邮寄出去。当时，她完全不知道自己无觉中学到的东西有天会如此有用——但她最终在轰炸机司令部纪念馆做公关工作，之后开始意识到自己当初学到的东西多么有用。
Things you get involved with at university and in your own time might not seem directly linked to what you want to do in the future, but you never know when those skills might come in handy.
大学期间，你在课余时间做的一些事情，也许看似并不和未来的目标直接相关，但你永远不会知道这些技能将带给你什么。
聪明人在工作场合不该说的话
Dont say: "Thats not my job."
Why: If your superior asks you to do something, it is your job.
Instead say: "Im not sure that should be my priority right now." Then have a conversation with your boss about your responsibilities.
不要说"Thats not my job."(这不是我分内的事。)只要你的上司让你做，那你就得做。我们可以说"Im not sure that should be my priority right now."(我不确定现在是否应该先做这事。)然后告诉老板你需要负责哪些。
Dont say: "This might sound stupid, but…"
Why: Never undermine your ideas by prefacing your remarks with wishy-washy language。
Instead say: "Whats on your mind?" It reinforces your credibility to present your ideas with confidence。
不要说"This might sound stupid, but…"(也许这听上去有点愚昧，但是……)永远不要在发言前加上这种优柔寡断的前缀来削弱自己的观点。可以说"Whats on your mind?"(你怎么认为?)这样可以增强你的可信度，让你充满自信地发表意见。
Dont say: "I dont have time to talk to you."
Why: Its plain rude, in person or on the phone.
Instead say: "Im just finishing something up right now. Can I come by when Im done?" Graciously explain why you cant talk now, and suggest catching up at an appointed time later. Let phone calls go to voice mail until you can give callers your undivided attention.
不要说"I dont have time to talk to you."(我没时间跟你说。)无论是当面说还是在电话里说，这话都是相当粗鲁的。我们可以说"Im just finishing something up right now. Can I come by when Im done?"(我现在正忙着要完成一些事情，等我做完了再来找你行吗?)礼貌地向别人解释为什么现在不行，并且提出稍后的约定时间。打电话时除非你能把所有注意力都放在对方身上，否则就选择语音邮件的形式吧。
初到一家公司该怎么做
Its never easy being the new guy. Whether youre heading into your first job out of school or your 15th, the first days at a new gig are rarely easy ones. New coworkers, a new office, and a brand new work culture all lend to the feeling that you are a stranger in an even stranger land. Whats the best way to cope?
当新人从来不是件容易的事。不管你是大学毕业才获得第一份工作，或者这已经是你的第15份工作了，总之在一家新单位里的头几天都不会过得很轻松。新的同事，新的办公室，以及全新的工作文化，会让你充满了人生地不熟的感觉。那么，最好的适应方法是什么?
"Go to the cafeteria, the break room and ask people to tell you stories," says Todd Hudson, founder of Maverick Institute, Portland Ore., which published the handbook, "My Personal Onboarding Plan: The New Hires Guide to On-the-Job Success."
俄勒冈州波特兰市马沃里克研究院(Maverick Institute)的创始人，《我的入职计划：职场新人的成功指南》("My Personal Onboarding Plan: The New Hires Guide to On-the-Job Success.")一书作者托德?哈德逊建议是：“到自助餐厅或休息室去，让人们给你讲点故事。”
From what these seasoned employees tell you, youll learn who the key players are at your new office and "about extraordinary efforts, about creativity, about people protecting their customers. Your new coworkers tales will tell you how you should act in those situations. If you hear all negative stories, it tells you one thing. If you hear positive things, that tells you something else," Hudson says.
从这些老员工的话里，你可以得知谁是办公室里的关键人物，以及谁“非常努力，非常有创造性，非常保护他们的客户。新同事的故事会告诉你，在这些情况下应该如何表现。负面的故事都是相同的，而正面的故事各有各的意义。”哈德逊说。
People love to tell these stories, he adds. "They will tell you what made the biggest impression on them, what got their juices going."
他补充道，人们是喜欢讲这些故事的。“他们会告诉你，什么样的事情会给人留下最深刻的印象，而什么样的事情会被传得八卦满天飞。”
When you start a new job, youll probably have some type of formal orientation program, also known as onboarding. It may be nothing more than a quick introduction to policies and benefits, but some companies make an effort to offer you a taste of what kind of environment to expect.
当你开始一个新工作的时候，你可能要接受某种正式的入职教育。有的入职教育只是简单地介绍一下公司的***策和福利，但有些公司却会让你对工作环境稍作了解。
职场新人八大生存法则（双语）
今夏许多毕业生将开始自己的职场生涯，正所谓万事开头难。这里，我们为您列出几项职场新人的法则，以免你们在刚开始工作时乱了阵脚(mess up)。
Many graduates will step up to the starting line of their careers this summer.
许多毕业生将在今夏走上自己的职场起跑线。
And your first year in work may be a crucial period, says an HR expert.
“养成良好习惯和培养专业技能同等重要。细节决定成败，”智联招聘网的人力资源顾问张玉霞表示。
Here we’ve listed some rules for newbies so you won’t mess up at the very beginning.
这里，我们为您列出一些职场新人法则，以免你们在刚开始工作时乱了阵脚。
1. Study the dress code研习着装法则
What you wear creates people’s first impression of you. So it’s important to project a neat and professional image. Employers generally provide every employee with a dress code. You can easily get a copy from the human resources department.
穿着会影响你给人的第一印象。所以打造一个整洁而职业的形象十分必要。用人单位通常对职员都有着装要求。你只需从人事部门拿份着装要求的复印本便可以。
But codes vary with companies and positions. “A shortcut is to observe how others in the same position as you dress. You can take cues from these individuals to develop a professional style,” said Zhou Xiaorong, human resource manager in Mindray Medical International Limited in Shenzhen.
但是，不同的公司和职位，着装上的要求不尽相同。“一个省时省力的方法就是，去观察职位相同的其他人的穿着。你可以从他们身上找到答案，去打造适合自己的职业风格，”深圳迈瑞医疗国际股份有限公司人力资源总监周晓蓉表示。
According to Zhou, it’s wise to avoid flip-flops. She has a final piece of advice for women: “Avoid exposing cleavage or too much leg. Remember, in business, more skin, less power.”
周晓蓉认为，人字拖不是明智之选。她对女性还有终极忠告：“避免露出‘事业线’和太多的大腿。切记，在商场上，裸露越多，实力越弱。”
2. Be punctual守时
Maintaining discipline in areas such as punctuality means you set high standards for yourself. Your employer and co-workers will appreciate your accountability.
在很多方面严于律己，这代表你对自己要求很高，“守时”便是其中之一。老板和同事都会视你为值得信赖的人。
Being on time for work is valued. “Form the habit of showing up at work 15 minutes early and leaving 15 minutes late,” said Zhou. “And your boss will notice your initiative.”
准时上班很重要。“早到15分钟或晚走15分钟，老板会注意到你的工作积极性。”
But this doesn’t mean devoting the extra time to routine work. It’s good to study general developments in your industry. Use this information to gain a competitive edge.
但是这并并不意味着要把业余时间都扑到日常工作上。如果能去多了解一些业内整体发展状况，就更好了。这些信息可以增加你的竞争力。
3. Keep your cubicle tidy保持工位整洁
Staying organized at work saves time and energy. Also, your private environment discloses your personality. A well-kept one proves that you’re responsible.
有条不紊的工作状态可以省时省力。同样，你的私人空间也暴露出你的性格。整洁的工位彰显你的责任心。
Doing your share of office chores will also endear you to your boss and colleagues.
做好自己的办公杂务同样可以令你更讨老板和同事的喜欢。
4. Communicate well with your supervisor与上司沟通顺畅
It’s important to communicate often with your boss face to face. E-mail or online chatting is great for brief business exchanges, but any communication of real substance should be done in person.
与老板经常面对面地交流这十分重要。对于简单的业务交流而言，邮件或网聊都是极佳之选，但任何形式的实质性沟通都应面对面进行，
Try not to be shy or nervous, and be yourself. Then you can get your ideas across quickly. But do not drone on and waste their time - they’re always busy.
不要害羞或紧张，做自己就好。这样就可以保持思路顺畅。但是不要喋喋不休，以免浪费对方时间，因为领导们总是很忙。
Politeness is a virtue in the workplace. “My boss worked in a different area from me. I would stop by his office to say hello when I arrived every morning,” said Xu Aili, public relations manager in Walmart China.
职场的礼节是种美德。“老板跟我在不同区域办公，但每天早晨我到单位时，路过他办公室时，都会停下和老板打个招呼，”沃尔玛中国公共关系总监徐爱俐(音译)表示。
“You do not need to engage in a long conversation, but it is nice to acknowledge your boss, and show that you have a positive work attitude.”
“你不必同上司促膝长谈，但是适当地向他表示感谢并且展示一个积极的工作态度是很不错的。
5. Try not to be aggressive不要咄咄逼人
It’s okay to be proactive as a newbie. Innovative ideas are welcome. But do not cross the line and be aggressive.
作为新人，积极主动一些本无可厚非。创意点子也是多多益善，但是不要做得太过，咄咄逼人。
You still have to comply with office policies. “Consult the manager about your new ideas rather than complain or simply demand for a change,” said Zhang, the HR consultant.
你仍要遵守办公室法则。“向经理讨教他/她对你新想法的意见，而不是抱怨或一味地要求改变，”身为人力资源顾问的张玉霞表示。
6. Be polite but not in a hurry to make friends待人礼貌但不要急于交友
Some work relationships do blossom into friendships, but most do not. You can still have a great working relationship without making friends.
有一些工作关系可能发展成为朋友关系，但是大部分没有。即使不做朋友，你仍然可以维持很棒的工作关系。
“Work relationships are not governed by the same rules as friendships, so do not feel bad if your colleagues do not want to chitchat or are not particularly warm towards you,” said Zhang.
工作关系与朋友关系，处事原则各不相同。所以，如果同事不愿跟你聊天或者并没有特别热情地带你，请不要沮丧。
7. Be honest, be yourself诚实，本真
A newbie is new to the game. If you make a mistake, admit it and fix it. Foster the quality of being honest from the beginning. It’s one of the biggest favors you can do for yourself and your career.
职场新人初来乍到。一旦犯错，那就承认并改正。从一开始就养成诚实的品性。这是你给予自身以及职业生涯的最佳恩惠。
8. Be enthusiastic热情
Enthusiasm is the main ingredient to achieve results at work, especially for newcomers. “Develop a real passion for your job, no matter how menial and trivial it seems to be. You will achieve so much more and you will be noticed,” said Zhang.
热情是工作中取得佳绩的一个要素，尤其是对职场新人们来说。“培养对工作的热情，不管这份工作看起来有多么枯燥、琐碎。你会因此收获颇丰并得到赏识。”张玉霞表示。
面见客户时的实用英语
会话场景
接机后的次日，Brian在公司里，为Johnathan 介绍自己的老板-Mr. Sun…
B： Mr. Sun， Id like you to meet Mr. Johnathan Mitchell， sales manager for Nortern Reflections of Canada. (Sun extends hand first; Sun and Mitchell shake hands) Mr. Mitchell， Mr. Steven Sun， general manager of Apex Trading.
孙先生，让我为你介绍加拿大Northern Reflections的业务经理-Jonathan Mitchell先生。(孙先生先伸出手，两人握手)Mitchell先生，这是Steven孙先生，Apex贸易公司的总经理。
S： Its very nice to finally meet you， Mr. Mitchell -after so many phone calls and faxes. (offers his business card first) Id like you to have my business card.
多次电话、传真往返之后，非常高兴终于见到您，Mitchell先生(先递出名片)，请收下我的名片。
J： Thanks very much， Mr. Sun. Please accept mine. (offers his own card) And please， call me Johnathan. (both look at cards for a few seconds， then put them in wallets-not pockets)
谢谢您，孙先生。也请收下我的名片(递上自己的名片)，叫我Johnathan就行了。(两个人都看了一下对方的名片，放入皮夹而非口袋中)
B： If you dont mind， Johnathan， while you and Mr. Sun get acquainted， Id like to check the arrangements for the meeting.
如果你不介意，Johnathan，在你和孙先生互相认识时，我先失陪，看看会议安排得如何。
J： Youre certainly on top of things， Brian.
Brian，一切当然在你掌握之中!
S： (looking at Brian) Youll find Mr. Tayler-Brian - is a force to be reckoned with at Apex Tradig.
(看着Brian)Talyer先生，您会发现Brian是Apex贸易公司的大将。
B： Thanks for the vote of confidence， Mr. Sun. Ill be right back. (leaves room)
孙先生，谢谢你的信任票，我马上回来。(走出房间)
J： He appears to be a top-notch young man， Mr. Sun. Talent and enthusiasm
like that are hard to find.
孙先生，他看起来是个有为的青年，很难找到像他这样有才干、有热忱的人。
S： Dont I know it. Hes doing a great job for us. And please， call me Steven.
我完全同意，他在公司表现不凡，请叫我Steven就行了。
J： Steven， can you tell me in a nutshell what the retail market is like in Taiwan?
Steven，你可以简单地告诉我台湾零售市场的现况吗?
S： Well， as per capita income goes up and up， the growth sector seems to be in the to-end.
唔，由于每人的平均收入不断地增高，市场的发展领域似乎偏向于高价位商品。
J： Retail is going upscale here? Taiwan is certainly growing more quickly than I had imagined.
此地的零售走入高价位了?台湾的发展比我想像得要快多了。
S： Yes. Things certainly have changed since I was a boy. Weve developed very quickly.
没错，现在的台湾和我小时候完全不一样了，这里发展得非常快速。
J： Do you think the trend will continue?
你想这种趋势还会维持下去吗?
S： I dont see why not. We do have some problems， but we are still willing to work hard-and wages arent too high at this point.
我不觉得有什么不行!虽然是有一些问题，但我们仍愿意勤奋工作，而且现阶段工资仍不算太高。
J： Everything Ive seen so far is very impressive. Very impressive indeed.
到目前为止，我所看到的一切都令我印象深刻，真的十分深刻。
情境短语
1. get acquainted (with…) (和`……)认识，熟悉……
这个常用的短语暗示双方从不认识到熟识， "get"可换 "become"。若是短语之后，要加上被认识的对象，以介系词 "with"连接。
例：Our boss got acquainted with a couple of real estate agents in the golf Club.
(我们老板在高尔夫俱乐部里结识了几位做房地产的商人。)
2. on top of things 完全掌握
字面的意思是将问题克服，高高踩在上面，引申为"控制全局"。
例：The new manager was always worried he wasnt on top of things.
(新经理一直担心自己无法掌握全局。)
3. (a) force to be reckoned with 值得注意的人物
"(a) force"，"力量"，可以指一个团体、事物或个人; "reckon"在此的意思为"认定"。 "a force to be reckoned with"是形容"有成功的条件而值得注意的人物、团体"。
例：The new company will be a force to be reckoned with in the future.
(这家新公司未来值得大家注意。)
4. Dont I know it. 我完全同意!
当此句型以句点(.)而非问号结尾时，表示完全同意对的方意见，为口语用法，强调的是肯定的含意。意思为"我怎会不知道!?;我当然明白这一点!"。
例：You say the discount rate is too low? Dont I know it!
(你说这折扣打得太少?我完全同意!)
5. in a nutshell 简言之
"nutshell"原为"坚果壳"，又指"极小的容器"，故 "in a nutshell" 这个副词短语的意思是"简言之"。
例：Bob told us in a nutshell what happened in the managers meeting.
(Bob简略地告诉我们经理们开会的情形。)
6. growth sector 成长领域
这个经济学上的名词是指经济成长特别快速的领域， "sector"是"区域;部门"的意思。
例：The leisure and entertainment industry is a growth sector in Taiwan.
(休闲娱乐业是台湾目前的成长领域。)
职场谈话的七个小技巧
所谓巧妙, 指的就是周围情况的观察力，以及能够说出最善体人意或最贴切的话。TACTFUL巧妙, 这个英文单字，若把它拆开则七各字母分别代表了不同的意义。
T: Think before you speak 三思而后”言”
很多人往往心直口快，根本没想到自己犀利的言词可能对别人造成的伤害。因此说话不能不经过大脑，在要说出口之前，先想想看”如果别人对我这样说，我会作何感想?”
A: Apologize quickly when you blunder 失言时立刻致歉
如果你确实说错话了，就必须立刻道歉，勇于承认错误，不要编一大堆借口，以免越描越黑。
C: Coverse， don`t compete 和别人沟通，不要和别人比赛
如果有人常在你的话里寻找漏洞，常为某些细节争论不休，藉以想人炫耀自己的知识渊博、伶牙俐齿，你对他会有什么感觉?
T: Time your comments 挑对说话的时机
当你要表达意见之前，都必须先确定，对方已经准备好，愿意听你说话了。否则你只会浪费力气，对牛弹琴。
F: Focus on behavior-not on personality 对事不对人
如果你朋友这些行为已经威胁到你们之间的友谊，你就有权开口提醒他。此时最重要的是，你必须指明自己讨厌他哪些行为，而不是一味的想改变他的个性。一个人要改变某些特定、确切的行为，要比改变个性容易多了。
U: Uncover hidden feelings 了解别人的感觉
当面对别人的批评或某些让你不悦的行为，你只要能找出背后真正的原因或需求，就能够用另外一种说词去化解一场冲突。
L: Listen for feedback 聆听他人的回馈
如果你仔细聆听别人对你意见的回馈或反应，就能确定对方有没有在听你说话，得知对方是否以了解你的观点或感觉。而你也可以看出对方所关心、愿意讨论的重点在哪里。
如何用职场英语表达订单的说法
下订单是贸易中非常重要的一步。订单不清楚会直接导致错误，从而引起纠纷。这次就给大家提供一些关于"订单"的表达法。
1. Wed like to order your products. Well send our order confirmation today.
我们想订你们的货，今天会寄上正式的订单。
2. Did you get our order for your telephones?
你是否收到了我们订电话机的订单?
5. Is there anything I can book for you now?
目前有什么我可以代您订购的吗?
6. What we can order from you right now are cotton goods.
现在我们能向你订购的只有棉织品。
7. Can you tell me the name and quantitiy?
你可以告诉我货名和数量吗?
8. Unless you order in March, we wont be able to deliver in June.
除非你方三月订货，否则我们无法6月送货。
9. Im ready to place an order with you, but only on the condition that the goods are restricted to Finland.
我准备向你们订货，但是唯一的条件是：货物只限卖给芬兰的公司。
10. Advanced samples must arrive in London before the end of August; otherwise the goods will be useless.
前寄样品必须在8月底以前到达伦敦，否则所订货物都将无效。
11. Can we make a change to order No. 29734?
我们可以修改一下29734号订单吗?
12. We want to increase the number of AR-26s on order No. 99725.
我们想增加99725号订单上AR-26的数量。
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